Guest service Camping.se & Camping Key Europe

Why book through Camping.se?

What accomodation can I book through Camping.se?

I can not add my personal ID number

Where can I find an area map for the campsite?

Wrong number of guests

Booked on a website other than Camping.se

I have not recieved a confirmation

How do I know that my booking has been confirmed?

How old do I need to be to book?

I have booked on a campsite's own website – what does that mean?

How do I pay?

How can I make changes to my booking?

What is the verification code?

Right of withdrawal

Can I enter my credit card details securely?

My booking

Can someone else stay instead of me?

Purchase on a 24 hour sale-or-return basis

Money has been taken from my account but I haven't received a booking confirmation

What applies for the cancellation insurance?

Can I bring my pet/dog?

When do I pay?

How do I find prices for a specific campsite?

Check in and check out

Which cottage do I have?

Where can I find the contact details for the campsite?

How do I cancel my booking?

Departing earlier than planned

What camping pitch number do I have?

Can I book a seasonal pitch at Camping.se?

At what time can I check in?

When do I get my money in return?

Campsite opening hours

What terms of booking applies on Camping.se?

Can I make changes to my basket?

What happens when I add my booking to the basket?

Can I cancel the booking process?

Why can't I book all the campsites at Camping.se?

Why don’t I get any booking options?